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About us

We are an owner-managed software company from Altenberge (North Rhine-Westphalia, Germany) that has specialized in maintenance and field service solutions for mid-sized manufacturing companies in the DACH region (Germany, Austria, Switzerland) for more than 25 years.

CSG AUPOS Software Solutions GmbH

CSG AUPOS Software Solutions GmbH is a software company based in Altenberge (North Rhine-Westphalia, Germany), specializing in maintenance and field service solutions for German mid-sized companies. Since 2001 we have been developing solutions that are used across industries.

Mission

We connect maintenance with digital transformation. With M-KART 4.0 we help companies reduce downtime, automate processes and turn data into actionable decisions.

Our aim: to deliver noticeable, lasting benefits quickly – for planners and technicians alike, without replacing existing processes.

Values

  • Software made in Germany Development and operation in Germany.
  • Support in Germany German-speaking, local support.
  • Customer benefit first Solutions with clear, measurable added value.
  • Quality & responsibility Robust, maintainable software and reliable processes.
  • Openness & partnership Transparent collaboration on an equal footing.
  • Team spirit A young, dynamic culture with strong cohesion.

Industry expertise

Our customers come from a wide range of industries – wherever equipment has to run reliably.

Manufacturing

Automotive, food, mechanical engineering – production equipment with high availability requirements.

Facility management

Facility services, building services and technical building equipment for commercial and industrial properties.

Utilities & processing

Water, gas and electricity suppliers as well as glass, metal and plastics processing.

AI consulting for maintenance

Alongside our software, we offer AI consulting services specifically for maintenance – from evaluation through implementation to operation.

Evaluation & strategy

Which AI models suit your maintenance processes? We analyze your data landscape, identify potential and develop an actionable AI roadmap – from failure prediction to automated order control.

Implementation & integration

We integrate AI assistants into your existing CMMS workflows: tool calling for automated actions, context-aware fault analysis based on the maintenance history, and streaming for real-time answers on site.

Training & change management

We train technicians and planners to work effectively with AI tools. We support the rollout with practical training sessions and build acceptance within the team.

On-premises AI – data sovereignty

Not every company wants to send maintenance data to the cloud. That is why we support local AI deployments with full control over your data.

Ollama (local)

Open-source AI models on your own infrastructure. No data leaves your network – ideal for industries with strict compliance requirements (pharmaceuticals, chemicals, critical infrastructure).

Cloud-based (OpenAI)

Maximum performance with GPT-4o and comparable models. Data protection through an allow-list approach: only non-sensitive fields are transmitted – no employee data, no hourly rates.

Hybrid scenarios

Combine local models for sensitive analyses with cloud AI for complex tasks. We advise you on the best architecture for your use case.

Team

Behind M-KART 4.0 is a young, interdisciplinary team of developers and project managers. We combine technical know-how with industry experience in maintenance – and work every day to make M-KART 4.0 even better for our customers.

Head of M-KART 4.0 Desktop

Industrial engineer and application developer with a background in mechanical engineering. Responsible for the desktop product line, integrations and production-related applications.

Head of M-KART 4.0 Mobile

Industrial engineer and application developer with a background in chemistry. Responsible for strategy, architecture and implementation of the mobile product line.