M-KART 4.0 is a modern maintenance and service platform that connects planning and field roles.
From setting up structures through resource planning to operational execution in the
field – all processes come together in one seamless system.
M-KART at a glance
One order from fault report to proof – how the object tree, planning, mobile app and AI assistant work together.
1
Everything in one place
The object tree maps sites, plants, machines and components – the shared basis for planning, the mobile app and reporting.
2
Due or faulty
A maintenance task falls due or a fault is reported: M-KART creates the ticket and notifies planning.
3
Scheduled
The order lands on the planning board with the right technician – with a qualification check and without scheduling conflicts.
4
Done on site
In the app: checklist, photo, material by QR scan. The AI assistant suggests cause and action. Works offline too – synced afterwards.
5
Proof & KPIs
Feedback, live status and history at the object – plus MTTR, MTBF and cost per object at a glance.
Core functions
Structure & object tree
Central tree structure with drag & drop for hierarchies of any depth: branches, sites,
plants, machines, assemblies and components. Direct access to all object-related information.
Documents, items/spare parts, tools linked to objects
Shift plans, cost centers, maintenance tasks and scheduled maintenance
Bulk creation, generator and import for efficient work
Planning & calendar
Visual capacity planning with drag & drop, qualification matching, conflict warnings and
live availability. Daily, weekly and monthly views show utilization and free capacity
per team, person or resource.
Order wizard
A dialog-driven, step-by-step wizard for complex maintenance work – no need to know every screen.
Required fields, validation and templates guide you safely through the whole process.
Live order status
Order monitoring for dispatchers: a real-time overview of all running orders with status,
progress and escalation level – one click to the detail view or to step in.
Roles & permissions
Fine-grained object and action rights: who is allowed to schedule, edit, delete or complete
a given object? Role-based control for safe, traceable processes.
Materials & inventory management (optional)
Item/spare-part masters, stock management, bookings via QR/barcode and transparent
cost allocation back to orders and objects. Reorder points and purchase suggestions included.
Document management
Structured storage linked to objects and orders, with versioning and central access.
Maintenance instructions, inspection reports and operating manuals available directly at the object.
The built-in AI assistant analyzes fault patterns using the maintenance history and provides
root-cause analysis, fault code suggestions and recommended actions – right at the job site
in the mobile app.
Streaming & tool calling
Responses are streamed in real time. Over 15 built-in tools (tool calling) enable
automated actions: from object search to history queries to creating orders and tickets.
Flexible AI backends
Cloud-based (OpenAI, OpenRouter) or local (Ollama), depending on your security
requirements and infrastructure. This keeps companies in full control of their data.
Use cases
Buildings & facility management
Maintenance and upkeep of buildings, building services and properties –
from fault-reporting management to scheduled maintenance with reminders.
Fleet
Vehicles, trailers and mobile equipment with inspection due dates, repair history
and cost overview – including scheduling in the planning board.
Plants & machinery
Production plants and machinery with failure causes, downtime
and spare-part needs – for fewer failures and a longer service life of your assets.
M-KART 4.0 covers every type of maintenance action:
preventive inspections,
inspection measures,
corrective repairs and
unplanned service calls.
The AUPOS Energy Management 4.0 module can optionally
be connected directly – energy and consumption data then flows into the same platform.
Benefits
Value at a glance
Faster contextual access through the object tree instead of scattered screens.
Shorter response times to faults through instant notification and mobile availability.
Higher data quality and complete traceability of every action taken.
More efficient resource, material and spare-part control with transparent cost allocation.
Knowledge retention and shorter order times through AI-based recommendations and historical analysis.
Reduced downtime through preventive maintenance planning and automatic due-date reminders.
Architecture
Desktop
Mobile
API & backend
Licensing model
Flexible, based on your needs
Buy or subscribe – a one-time license investment or a monthly fee, whichever fits your budget and investment model.
Modular – feature scope and number of user licenses grow with your needs; the mobile app is an optional add-on.
Software maintenance & support – includes onboarding, updates and German-speaking support.
We put together a quote that fits your company size and use case –
no obligation, no hidden costs.
M-KART 4.0 includes all the proven functionality of the CLASSIC editions
and packages it into a technically modern platform – plus a planning board,
mobile app, AI assistant and freely definable structures.
As an existing customer, you get a guided migration: we work together to
clarify which master data and history can be carried over, and train your
team in a way that fits your ongoing operations.