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M-KART 4.0 Features

M-KART 4.0 is a modern maintenance and service platform that connects planning and field roles. From setting up structures through resource planning to operational execution in the field – all processes come together in one seamless system.

M-KART at a glance

One order from fault report to proof – how the object tree, planning, mobile app and AI assistant work together.

M-KART connects object tree, planning, mobile app and AI assistant Schematic diagram in five steps: M-KART is shown as a red ball in the center, connected to the object tree, planning, the mobile app and the AI assistant. A fault report from the areas of use – buildings, fleet and plants – becomes a ticket and goes to planning. The order is assigned to the right technician and completed on site in the app using a checklist – the AI assistant suggests cause and action – and reported back. In the end there is proof at the object and the KPIs. ! Ticket M-KART 4.0 M-KART Platform everything for maintenance Object tree Sites · machines Planning Planning board · calendar AI assistant Cause · action Mobile app offline · QR scan Areas of use Buildings Fleet Plants KPIs MTTR · MTBF · cost
  1. Everything in one place

    The object tree maps sites, plants, machines and components – the shared basis for planning, the mobile app and reporting.

  2. Due or faulty

    A maintenance task falls due or a fault is reported: M-KART creates the ticket and notifies planning.

  3. Scheduled

    The order lands on the planning board with the right technician – with a qualification check and without scheduling conflicts.

  4. Done on site

    In the app: checklist, photo, material by QR scan. The AI assistant suggests cause and action. Works offline too – synced afterwards.

  5. Proof & KPIs

    Feedback, live status and history at the object – plus MTTR, MTBF and cost per object at a glance.

Core functions

Structure & object tree

Central tree structure with drag & drop for hierarchies of any depth: branches, sites, plants, machines, assemblies and components. Direct access to all object-related information.

  • Tickets & orders (maintenance, fault, project, inspection)
  • Documents, items/spare parts, tools linked to objects
  • Shift plans, cost centers, maintenance tasks and scheduled maintenance
  • Bulk creation, generator and import for efficient work

Planning & calendar

Visual capacity planning with drag & drop, qualification matching, conflict warnings and live availability. Daily, weekly and monthly views show utilization and free capacity per team, person or resource.

Order wizard

A dialog-driven, step-by-step wizard for complex maintenance work – no need to know every screen. Required fields, validation and templates guide you safely through the whole process.

Live order status

Order monitoring for dispatchers: a real-time overview of all running orders with status, progress and escalation level – one click to the detail view or to step in.

Roles & permissions

Fine-grained object and action rights: who is allowed to schedule, edit, delete or complete a given object? Role-based control for safe, traceable processes.

Materials & inventory management (optional)

Item/spare-part masters, stock management, bookings via QR/barcode and transparent cost allocation back to orders and objects. Reorder points and purchase suggestions included.

Document management

Structured storage linked to objects and orders, with versioning and central access. Maintenance instructions, inspection reports and operating manuals available directly at the object.

Built around roles

Planning roles

Maintenance manager · Dispatching · Technical administration

  • Building and maintaining the structure of all sites and plants
  • KPI monitoring (MTTR, MTBF, due dates) and dashboards
  • Order, capacity and resource planning with qualification matching
  • Ticket and escalation control with automatic notifications
  • Controlling: costs per object, order and period
More on M-KART 4.0 Desktop

Field roles

Technicians · Service teams · External contractors

  • Mobile order processing with checklists and photo documentation
  • Time tracking (clock in/out) and material booking via QR code
  • AI-assisted support: fault codes, root-cause analysis, recommended actions
  • Offline-capable with automatic synchronization once connected
More on M-KART 4.0 Mobile

AI Assistant

Context-aware fault analysis

The built-in AI assistant analyzes fault patterns using the maintenance history and provides root-cause analysis, fault code suggestions and recommended actions – right at the job site in the mobile app.

Streaming & tool calling

Responses are streamed in real time. Over 15 built-in tools (tool calling) enable automated actions: from object search to history queries to creating orders and tickets.

Flexible AI backends

Cloud-based (OpenAI, OpenRouter) or local (Ollama), depending on your security requirements and infrastructure. This keeps companies in full control of their data.

Use cases

Buildings & facility management

Maintenance and upkeep of buildings, building services and properties – from fault-reporting management to scheduled maintenance with reminders.

Fleet

Vehicles, trailers and mobile equipment with inspection due dates, repair history and cost overview – including scheduling in the planning board.

Plants & machinery

Production plants and machinery with failure causes, downtime and spare-part needs – for fewer failures and a longer service life of your assets.

M-KART 4.0 covers every type of maintenance action: preventive inspections, inspection measures, corrective repairs and unplanned service calls. The AUPOS Energy Management 4.0 module can optionally be connected directly – energy and consumption data then flows into the same platform.

Benefits

Value at a glance

  • Faster contextual access through the object tree instead of scattered screens.
  • Shorter response times to faults through instant notification and mobile availability.
  • Higher data quality and complete traceability of every action taken.
  • More efficient resource, material and spare-part control with transparent cost allocation.
  • Knowledge retention and shorter order times through AI-based recommendations and historical analysis.
  • Reduced downtime through preventive maintenance planning and automatic due-date reminders.

Architecture

Desktop

Mobile

API & backend

Licensing model

Flexible, based on your needs

  • Buy or subscribe – a one-time license investment or a monthly fee, whichever fits your budget and investment model.
  • Modular – feature scope and number of user licenses grow with your needs; the mobile app is an optional add-on.
  • Software maintenance & support – includes onboarding, updates and German-speaking support.

We put together a quote that fits your company size and use case – no obligation, no hidden costs.

Request a custom quote

Already using M-KART CLASSIC?

M-KART 4.0 includes all the proven functionality of the CLASSIC editions and packages it into a technically modern platform – plus a planning board, mobile app, AI assistant and freely definable structures.

As an existing customer, you get a guided migration: we work together to clarify which master data and history can be carried over, and train your team in a way that fits your ongoing operations.

Discuss the move to 4.0